Shipping & Delivery
At Anna & Rose Vancouver, we aim to deliver your order as quickly, safely, and efficiently as possible. Below you will find all relevant information regarding our shipping and delivery process.
Processing Time
All orders are processed within 1–3 business days.
Once your order has been shipped, you will receive a confirmation email including your tracking information, so you can follow your package every step of the way.
Delivery Time
The average delivery time is 3–7 business days, depending on your location.
Please note that delivery times may vary due to:
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High demand periods
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Customs procedures
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External shipping delays beyond our control
Shipping Method & Origin
All orders are shipped directly from our international suppliers.
This allows us to offer a wide range of products at competitive prices. Depending on your country, customs fees or import duties may apply, which are the responsibility of the customer.
Shipping Costs
Shipping costs are calculated at checkout and depend on:
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The destination country
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The weight of your order
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The selected shipping method
You will always see the total shipping cost before completing your purchase.
Shipping Responsibility
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If tracking shows that the package has been delivered, responsibility lies with the customer
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Customers are responsible for entering the correct shipping address
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Any address errors must be reported within 24 hours after placing the order
Contact
If you have any questions regarding shipping or delivery, please contact us:
Anna & Rose Vancouver
📧 info@annarosevancouver.com