Privacy Policy

This Privacy Policy applies to the services of Anna & Rose Vancouver. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

By using our website and services, you agree to the practices described in this policy.

Information We Collect

When you place an order, create an account, or interact with our website, we may collect the following personal data:

Full name
Address details (billing and shipping)
Email address
Phone number
Payment information (processed securely via third-party providers)
IP address and device information
Website activity and browsing behavior

How We Use Your Information

We use your personal data to provide a smooth and personalized shopping experience. Specifically, we use your information for:

Processing and delivering your orders
Providing customer service and support
Sending order updates and relevant communication
Improving our website, products, and services
Personalizing your experience and recommendations

Sharing Information with Third Parties

We only share your data with trusted third parties when necessary, including:

Payment providers (for secure transactions)
Shipping and logistics partners (for delivery of your orders)
Service providers that help operate our website

We will never sell or misuse your personal data. Information may also be shared if required by law.

Data Retention

We do not retain your personal data longer than necessary. Your information is stored only for as long as needed to fulfill the purposes outlined in this policy or to comply with legal obligations.

Cookies

Our website uses cookies to:

Improve website functionality
Analyze visitor behavior
Support marketing and personalization

You can manage or disable cookies at any time through your browser settings.

Your Rights

You have the right to:

Access your personal data
Correct or update your information
Request deletion of your data
Object to data processing
Request data portability

To exercise any of these rights, please contact us at:

info@annarosevancouver.com

Security

We take appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.

Contact

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Anna & Rose Vancouver
📧 info@annarosevancouver.com