Payment Policy
PAYMENT POLICY
Last Updated: May 7, 2026
At Anna Rose Vancouver, we are committed to providing a secure, reliable, and seamless payment experience for all customers. This Payment Policy explains how payments are processed when you place an order through our website.
By placing an order with Anna Rose Vancouver, you agree to the terms outlined in this Payment Policy.
ACCEPTED PAYMENT METHODS
We currently accept the following payment methods through our secure checkout system:
- Visa
- Mastercard
- Apple Pay
- Google Pay
- Shop Pay
Available payment methods may vary depending on your location, device, or payment provider availability.
All payments must be completed at checkout before an order can be processed or shipped.
PAYMENT SECURITY
We take payment security seriously and use industry-standard security measures to protect your information.
- All transactions are processed through SSL-encrypted connections.
- Payment information is securely handled by certified third-party payment providers.
- We do not store full credit card numbers or sensitive payment details on our servers.
- Fraud prevention and security verification systems may be used to protect customers and prevent unauthorized transactions.
While we implement reasonable security safeguards, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
PAYMENT AUTHORIZATION
By submitting payment information, you represent and warrant that:
- You are authorized to use the selected payment method.
- The billing information provided is accurate and complete.
- You authorize us and our payment providers to charge the total order amount, including applicable taxes, shipping fees, customs charges, or additional costs disclosed at checkout.
If payment authorization fails or is declined, your order may be delayed, cancelled, or refused.
ORDER PROCESSING
Orders are processed only after successful payment confirmation.
We reserve the right to:
- Refuse or cancel orders suspected of fraud or unauthorized activity
- Request additional verification information before processing an order
- Cancel transactions if payment cannot be verified
If your order is cancelled after payment has been processed, an appropriate refund will be issued to the original payment method.
CURRENCY
All prices displayed on our website are shown in the currency indicated at checkout.
Depending on your bank, card issuer, or payment provider:
- Additional conversion fees may apply
- Exchange rates may vary
- International transaction fees may be charged
Anna Rose Vancouver is not responsible for fees charged by your financial institution or payment provider.
TAXES AND DUTIES
Depending on your location, orders may be subject to:
- Sales tax
- VAT
- Import duties
- Customs fees
- Other government charges
These charges are the responsibility of the customer unless otherwise stated at checkout.
REFUNDS
If you are eligible for a refund under our Return & Refund Policy:
- Refunds will be issued to the original payment method used at checkout.
- Refund processing times may vary depending on your payment provider or financial institution.
- Approved refunds are generally processed within 14 business days after the returned item has been received and approved.
Original shipping costs, customs fees, duties, and handling charges are generally non-refundable unless required by applicable law.
CHARGEBACKS AND PAYMENT DISPUTES
If you experience an issue with your order, we encourage you to contact us before initiating a payment dispute or chargeback.
Fraudulent or abusive chargebacks may result in:
- Order cancellation
- Account restrictions
- Refusal of future orders
- Additional review or verification procedures
We reserve the right to provide relevant order, shipping, tracking, and communication records to payment processors or financial institutions in the event of a dispute.
THIRD-PARTY PAYMENT PROVIDERS
Payments may be processed through third-party payment providers and gateways, including Shopify Payments and other certified providers.
Your use of these payment services may also be subject to the terms and privacy policies of those providers.
To learn more about Shopify’s privacy practices, please visit:
[Shopify Privacy Policy](https://privacy.shopify.com/en?utm_source=chatgpt.com)
CHANGES TO THIS PAYMENT POLICY
We may update or modify this Payment Policy at any time to reflect operational, legal, or regulatory changes.
The latest version will always be posted on this page with the updated “Last Updated” date.
CONTACT
If you have questions regarding payments, billing, or refunds, please contact us:
Anna Rose Vancouver
Email: info@annarosevancouver.com