Terms & Conditions
These Terms & Conditions apply to all purchases made through the website of Anna & Rose Vancouver, located at Bart Verhallenplein 145. By accessing and using our website, you agree to comply with these terms.
1. Applicability
By placing an order on our website, you agree to be bound by these Terms & Conditions. These terms apply to all visitors, customers, and users of our services.
2. Product Information
We strive to ensure that all product descriptions, images, and information are accurate and up to date. However, slight variations, typographical errors, or inaccuracies may occur. We reserve the right to correct such errors at any time.
3. Orders & Payments
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Orders are processed only after full payment has been received
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Available payment methods may vary depending on your country
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It is the customer’s responsibility to ensure that the selected payment method is available in their region
4. Processing & Delivery
We aim to deliver your order as efficiently as possible:
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Processing Time: 1–3 business days
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Shipping Time: 3–7 business days (depending on location)
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Orders are shipped directly from our international suppliers
Please note that delivery times are estimates and may vary due to external factors.
5. Returns & Cancellations
For detailed information regarding returns, please refer to our Return Policy.
Orders cannot be cancelled once they have been processed and shipped.
6. Liability
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We are not liable for any loss or damage during shipping if tracking confirms delivery to the address provided
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Customers are responsible for providing accurate shipping information
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Any errors in the address must be reported within 24 hours of placing the order
7. Intellectual Property
All content on our website, including but not limited to text, images, branding, and logos, is the property of Anna & Rose Vancouver and may not be used, copied, or distributed without prior written consent.
8. Complaints Procedure
If you have a complaint, you may contact us at:
We aim to respond to all inquiries within 5 business days and will do our best to resolve any issues promptly and fairly.
9. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with Dutch law.
Contact Information
Anna & Rose Vancouver
📧 info@annarosevancouver.com